Enhancing Manitoba’s employment services

The Government of Manitoba is transforming its employment services system to better meet the needs of jobseekers, employers, and communities. Blueprint was engaged to develop options for evidence-informed service models that can help connect jobseekers to sustainable employment and meet employer hiring needs.

Our approach is grounded in the principles of person-centered design as well as a commitment to improving outcomes for jobseekers, employers, and communities. We began this work by analyzing program administrative data to identify insights into the range of jobseeker needs. Building on these insights, as well as research into promising practices and service models, we helped design a future state vision for the province’s employment services.

To inform options for the design of the province’s service delivery network, we combined geospatial census data with program administrative data on service use to analyze existing usage patterns and predict potential for expanded reach. To ensure jobseekers are connected to the right services at the right time, we also developed options for the design of a client pathway and needs assessment tools.

Following this work, we were engaged to support the development of detailed components of the transformed service model—including guidelines, training materials, tools, and resources.