Services

Our services help our partners turn evidence into action—from strategy to impact.

Advisory Services

Transforming systems. Strengthening strategies. Delivering change.

We help our clients redesign how systems work to better meet people’s needs. From strategy to implementation, we build the connective tissue between evidence, policy, and delivery. Our advisory services bridge the gaps between departments, sectors, and jurisdictions—helping leaders align vision with action and ambition with results.

Strategic systems transformation. We support partners in rethinking complex systems—such as housing, income support, and justice—by developing strategies, governance models, and delivery architectures that are integrated, responsive, and impact-driven.
Strategic program review. We conduct in-depth, evidence-informed reviews to assess what’s working, what isn’t, and why, identifying opportunities to enhance impact and value for money.
Evidence-informed policy and program design. We support the design of policies and programs grounded in rigorous evidence and built for implementation.
Performance optimization. We improve program effectiveness and efficiency, using data, analysis, and operational insight to enhance outcomes and unlock public value.
Implementation. We walk with you from strategy to execution, supporting planning, stakeholder engagement, capacity building, change management, and adaptive delivery.

Data Analytics

Making meaning from data. Turning insights into action.

We help organizations unlock the full power of their data. By pairing advanced analytics with deep policy and program expertise, we generate actionable, decision-ready intelligence to support better strategy and sharper execution. Whether predicting outcomes, benchmarking performance, or assessing value for money, we turn complexity into clarity—helping leaders see what matters and act with confidence.

Data strategy. We develop strategies that align assets with priorities, ensuring data are collected, connected, and used to drive decisions and track progress.
Predictive analytics. We use advanced modeling and machine learning to anticipate trends, identify risks, and design proactive, targeted responses.
Program benchmarking. We create practical benchmarks to help leaders assess performance, surface what works, and foster accountability and learning.
System performance analysis. We integrate and analyze cross-sector data to understand how systems function and where they need to evolve.
Value for money assessment. We assess efficiency and impact to help decision-makers direct resources where they’ll deliver the greatest return—for people, communities, and public value.

Research and Evaluation

Learning what works. Building what’s next.

We combine rigorous research methods with real-world expertise to help clients understand what works, for whom, and in what context. From design to evaluation, we support the full innovation cycle. By embedding learning throughout, we help partners build stronger programs—grounded in evidence, designed for delivery, and with an eye to scale.

Evidence synthesis. We draw on diverse research and data to generate clear, practical insights, supporting stronger strategies and program design.
Applied research. We conduct agile, targeted studies that answer pressing questions and support decisions in fast-moving policy environments.
Policy analysis. We explore policy options through the lens of feasibility, effectiveness, and trade-offs, equipping leaders with the clarity to move forward.
Surveys and data collection. We design inclusive, reliable approaches to understanding lived experience, service usage, and outcomes, especially in underserved populations.
Intervention design and delivery optimization. From early concepts to real-world refinement, we support the evolution of evidence-informed interventions that are grounded, practical, and ready to scale.
Evaluation. Using developmental, formative, and experimental methods, we help clients understand what works, for whom, and under what conditions.

Performance Measurement and Improvement

Measuring what matters. Improving what counts.

We help organizations build performance systems that go beyond compliance—driving learning, accountability, and continuous improvement. Whether starting from scratch or refining existing approaches, we work as your hands-on partner to design metrics, build infrastructure, and embed capabilities that support data-informed decision-making.

Evidence synthesis. We co-develop scalable measurement frameworks aligned with strategic goals, tracking real outcomes and supporting adaptive learning.
Data systems design and governance. We help build infrastructure and governance models that enable responsible, ethical, and impactful data use.
Technical assistance and implementation support. We work alongside teams to put systems into practice, offering tools, guidance, and on-the-ground support.
Data capacity building. We help organizations cultivate the skills, habits, and cultures required to use data strategically, building teams that can learn, adapt, and lead with evidence.

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