Evaluating an employment assessment tool

Strengthening a tool to assess service needs of jobseekers

For the past four years, Nova Scotia Works agencies have been using a common client assessment tool to understand client needs and provide employment services and supports that meet those needs. The tool is acritical resource for exploring client’s needs, strengths and gaps and connecting them to the right services at the right time to help them achieve labour market success.    

Blueprint is working with Pier Labs and the Nova Scotia Labour and Advanced Education to evaluate and strengthen the assessment tool. The first phase of the evaluation explored how the tool is implemented, what’s working well, and opportunities for improvement. We drew on multiple lines of inquiry including surveys and interviews with agency staff, conversations with clients, and shadowing of assessments. We also analyzed administrative data and interviewed sector leaders to gather perspectives on the cultural sensitivity of the tool.

Based on our findings from these activities, we identified opportunities to improve the tool and piloted the enhanced the tool with select staff.

Going forward we are providing advice to ensure case managers and agencies have the knowledge and training they need to implement the revised tool consistently – ensuring they can be as effective as possible in meeting client needs.

For the past four years, Nova Scotia Works agencies have been using a common client assessment tool to understand client needs and provide employment services and supports that meet those needs. The tool is acritical resource for exploring client’s needs, strengths and gaps and connecting them to the right services at the right time to help them achieve labour market success.    

Blueprint is working with Pier Labs and the Nova Scotia Labour and Advanced Education to evaluate and strengthen the assessment tool. The first phase of the evaluation explored how the tool is implemented, what’s working well, and opportunities for improvement. We drew on multiple lines of inquiry including surveys and interviews with agency staff, conversations with clients, and shadowing of assessments. We also analyzed administrative data and interviewed sector leaders to gather perspectives on the cultural sensitivity of the tool.

Based on our findings from these activities, we identified opportunities to improve the tool and piloted the enhanced the tool with select staff.

Going forward we are providing advice to ensure case managers and agencies have the knowledge and training they need to implement the revised tool consistently – ensuring they can be as effective as possible in meeting client needs.

The Papers

December 15, 2021

A Roadmap for Change: Building Responsive Career Pathways in a Post-Pandemic World

This paper offers considerations for strengthening and aligning our careers and employment systems to better serve Canadians across their career trajectory.

English ReportFrench Report
December 15, 2021

Applying Behavioural Insights to Career Guidance

Offering forward-looking, customized, high-quality and accessible career guidance to a wide range of Canadians is possible. This paper identifies behavioural and motivational barriers to accessing career guidance and offers a promising path ahead.

English ReportFrench Report
December 15, 2021

Breaking Down Barriers to Career Development

Career guidance systems could be designed with a whole-of-person lens. This paper considers promising practices in breaking down barriers to career guidance for Canadians.

English ReportFrench Report
December 15, 2021

Diversity, Equity and Inclusion in Responsive Career Pathways

The path to accessing career guidance is challenging for racialized people, women and newcomers to Canada. This paper offers opportunities to strengthen our publicly-funded employment systems to effectively address labour market inequity.

English ReportFrench Report
December 15, 2021

Glossary of Terms

This document provides consistent definitions for the terms that are applied across all of the research papers for the Responsive Career Pathways initiative.

English ReportFrench Report
December 15, 2021

Labour Market Information in Responsive Career Pathways

Finding ways to make labour market information accessible and useful for service providers and individuals is key for creating more responsive career pathways.

English ReportFrench Report
December 15, 2021

Navigating Canada’s Messy Education and Training Marketplace for Career-Focused Learning

Adult learners have to navigate an increasingly diverse, fragmented and complex education and training marketplace. This paper assesses options helping Canadian learners navigate their education and learning choices.

English ReportFrench Report
December 15, 2021

The Career Development Profession in Canada and the Emergence of Online/Multi-Modal Practice Delivery

Career development practitioners have a critical role to play in helping Canadians prepare for the future of work. This paper tackles questions about the role of career development practitioners and the evolution of their practice.

English ReportFrench Report
December 15, 2021

The Role of Employers in Responsive Career Pathways

Employers are critical in establishing more responsive career pathways for Canadians. This paper outlines some of the challenges and opportunities employers are facing related to the future of work and skills.

English ReportFrench Report
December 15, 2021

Use of Technology and Tools in Responsive Career Pathways

The role and use of technologies that help individuals and career practitioners navigate career pathways are rapidly evolving. This paper outlines potential ways responsive career pathways can be enabled by technology.

English ReportFrench Report

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