Strengthening a tool to assess service needs of jobseekers
For the past four years, Nova Scotia Works, a province-wide network of employment services, have been using a common client assessment tool to gain a deeper understanding of their needs. The tool is a critical resource for exploring client’s strengths and gaps so they can create better linkages to the right services at the right time and help them achieve labour market success.
Blueprint is working with Pier Labs and the Nova Scotia Labour and Advanced Education to evaluate and strengthen the assessment tool. The first phase of the evaluation explored how the tool is implemented, what’s working well, and opportunities for improvement. We drew on multiple lines of inquiry including surveys and interviews with agency staff, conversations with clients, and shadowing of assessments. We also analyzed administrative data and interviewed sector leaders to gather perspectives on the cultural sensitivity of the tool.
Based on our findings from these activities, we identified opportunities to improve the tool and piloted the enhanced tool with select staff.
Going forward we are providing advice to ensure case managers and agencies have the knowledge and training they need to implement the revised tool consistently – ensuring they can be as effective as possible in meeting client needs.
For the past four years, Nova Scotia Works, a province-wide network of employment services, have been using a common client assessment tool to gain a deeper understanding of their needs. The tool is a critical resource for exploring client’s strengths and gaps so they can create better linkages to the right services at the right time and help them achieve labour market success.
Blueprint is working with Pier Labs and the Nova Scotia Labour and Advanced Education to evaluate and strengthen the assessment tool. The first phase of the evaluation explored how the tool is implemented, what’s working well, and opportunities for improvement. We drew on multiple lines of inquiry including surveys and interviews with agency staff, conversations with clients, and shadowing of assessments. We also analyzed administrative data and interviewed sector leaders to gather perspectives on the cultural sensitivity of the tool.
Based on our findings from these activities, we identified opportunities to improve the tool and piloted the enhanced tool with select staff.
Going forward we are providing advice to ensure case managers and agencies have the knowledge and training they need to implement the revised tool consistently – ensuring they can be as effective as possible in meeting client needs.
The Responsive Career Pathways Research Brief consolidates key findings from our past 9 research papers in partnership with the Future Skills Centre. In this brief, we outline key innovation challenges and opportunities for career guidance services in Canada, and highlight common barriers to accessing these services.
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Career guidance systems could be designed with a whole-of-person lens. This paper considers promising practices in breaking down barriers to career guidance for Canadians.
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Adult learners have to navigate an increasingly diverse, fragmented and complex education and training marketplace. This paper assesses options helping Canadian learners navigate their education and learning choices.
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The path to accessing career guidance is challenging for racialized people, women and newcomers to Canada. This paper offers opportunities to strengthen our publicly-funded employment systems to effectively address labour market inequity.
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Employers are critical in establishing more responsive career pathways for Canadians. This paper outlines some of the challenges and opportunities employers are facing related to the future of work and skills.
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Career development practitioners have a critical role to play in helping Canadians prepare for the future of work. This paper tackles questions about the role of career development practitioners and the evolution of their practice.
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Offering forward-looking, customized, high-quality and accessible career guidance to a wide range of Canadians is possible. This paper identifies behavioural and motivational barriers to accessing career guidance and offers a promising path ahead.
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The role and use of technologies that help individuals and career practitioners navigate career pathways are rapidly evolving. This paper outlines potential ways responsive career pathways can be enabled by technology.
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This document provides consistent definitions for the terms that are applied across all of the research papers for the Responsive Career Pathways initiative.
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This paper offers considerations for strengthening and aligning our careers and employment systems to better serve Canadians across their career trajectory.
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Finding ways to make labour market information accessible and useful for service providers and individuals is key for creating more responsive career pathways.
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